AYI accepts returns for full-priced items ordered online that are in unworn, unused and unwashed condition, with all original tags intact, within 10 days of delivery. Unfortunately as a small business we cannot offer free returns at this time.

To request a return simply reply to your order confirmation email or us at info@shop-ayi.com to request a return authorization and we will respond with additional instructions.

Please read below for exclusions to our return policy.

Return Exclusions

The following products are NOT eligible for returns or exchanges:

• Items that are marked down or purchased using promotional offers
• Undergarments
• Socks
• Swimwear
• Apothecary (beauty, fragrance, candles, etc.)
• Books and magazines

Shoe returns will not be accepted if the shoe box has been used as the shipping box, or if there are any signs of wear.

We understand buying items that are final sale can be tricky, so we encourage you to contact us with any questions you may have before purchasing.